April 21, 2010 11 Comments
Jeff Hickman has released a letter of apology for the billing event.
I’m sure people everywhere will be angry that there wasn’t any more info released about how it was caused EXACTLY, or who their vendor was, etc., etc… But I think at this point, nothing they could have done would have satisfied that contingent of those affected.
On a completely selfish note, he mentions players will get to choose from a couple of VERY nice options to help maintain trust and faith in the company. I’m wondering if he meant all players or only those affected. From a legal standpoint, I can’t imagine he meant only those affected, as it could lead to issues of admitting guilt or some other slew of legal mumbo-jumbo. Additionally, they probably want to shore up as much good-will across all players as possible. Even people not affected by this could have easily taken a blow to their confidence in the company.
A part of me only wants those affected to receive it though, as they are the ones who really experienced a hardship, while the rest of us were spectators. That reason alone was why I didn’t really talk about it. It would be like someone sitting in the stands to grab the microphone from an announcer to start giving a play-by-play. Inappropriate and unwanted. Anyway, I hope everyone and anyone affected has had all their issues resolved and are in a good place now.